Cumberland View Home Care had its second Quality Review Audit on September 5th. These audits are conducted every 3 years by the Australian Governments' Quality Review Agency to ensure that Home Care Providers are meeting the stringent requirements / responsibilities required (18 standards).
Once again, we met all of these standards and have therefore had our registration renewed as a quality home care provider for another 3 years. Our next review will take place in later 2020.
We have been pleased to see village residents (waiting in the National Prioritisation Queue) begin to have their home care packages assigned. Whilst many are still waiting, it's an encouraging sign that people are moving through the queue.
As there is a wait period, we encourage people to start the process sooner rather than later by calling 9790 0555.